How is that helpful?

I’ve been having some problems with my cell phone lately.  My wonderful was-state-of-the-art-almost-a-year-and-a-half-ago phone.  That I still love.  Except for these problems.  I’m going to list them.  Because I like lists.  And choppy sentences.

  1. My phone reboots when I’m using the Hulu or Netflix app to watch TV.  I can get through about 20 minutes and then my phone turns itself off and takes forEVER to turn itself back on.  Much longer than the usual startup time.  And it’s not a battery problem – I usually have at least half the battery life left.  Maybe it’s an overheating problem, but it doesn’t happen to John when he watches something for that long (or longer) on his phone.  And once it reboots once, it’ll do it again within about five minutes.  Irritating.
  2. My battery only lasts about four hours, even when I’m barely using my phone.  I don’t leave unnecessary or power-hungry apps running when they don’t need to be.  I don’t know why I would see such a sudden change.  Maybe my battery is going.
  3. My phone can’t find the GPS satellite anymore.  The last few times I’ve turned on the GPS…tracker..thingy, my phone says it’s searching for the satellite and never finds it.

So I called Sprint for help.  Oh my god.  It started out promising.  The tech I talked to had a deep, calm, capable voice, and he was very nice, but it was all a lie.  Well, not all.  He was calm and his voice stayed deep.  And he was nice.  Not so capable, though.  He was kind of an idiot, and he clearly didn’t understand how the phone works.  The GPS thing completely threw him.  But it was over half an hour before he gave up.  He did absolutely nothing to help me.  He couldn’t even give me an idea of what the problem might be.  The next step is to take it to a repair center.  I might try talking to HTC first, though.  Actually, I think the very next step will be to put John’s battery in my phone and test my issues.  He’s not having any of these problems.  If that doesn’t work, I’ll call HTC.  Then try the repair center.

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