You can’t make this up

Yesterday, I shipped my laptop off to the office for a stupid reason.  Truly, it is the dumbest reason a laptop has ever had to be shipped somewhere in the history of shipping laptops.

I have to ship my laptop back to the office so that IT can…..reset my network password.

Yes, my password, the one that I reset just a few weeks ago (DEFINITELY fewer than 90 days ago), no longer works when I try to log in to my laptop immediately after booting it up.  Why?  I don’t know.  No good reason, I’m sure, since it worked last week.  IT says try my previous password – it should work.  Well, that would be great, but since I haven’t used that password since I changed it WEEKS AGO and I don’t write down my passwords BECAUSE I BELIEVE IN PROTECTING MY PASSWORDS, I don’t have the faintest clue what it was.

Oh, IT can’t change my password remotely?  Of course they can’t.  It’s not like we have several people working remotely full-time now.  Sure, it makes perfect sense to set up a computer in such a way that it has to be on the network to change the password, but you can’t get to the part where you can change the password unless you’re on the network.

So off I went to ship my laptop back to the office.  To make it go a little quicker, they suggested I ship it to the Utah office instead of the VA office, since it ought to get there from Oregon faster.

You know what they’re going to do with my laptop once they get it?  They’re going to turn it on, log in, change my password, shut it down, and ship it back to me.  It’ll take 3 minutes, max.  For that, I’m without my work laptop for 4-5 days.

To top it off, I checked my tracking number this afternoon and found that my laptop is in Indianapolis.  Uh huh.  Apparently, the fastest way to Utah today is through Indiana.

Who knows when I’ll get it back…

2 Comments

  1. momma betty

    You need a hacker. Couldn’t your live-in IT buddy crack the code? Absolutely crazy that they can’t do it remotely. Even JCTC could do that. Of course, your firewall may be bigger and stronger. How are you working without it? Logging on through your personal laptop?

  2. Zannah

    I’ve been able to reset that password before (remotely). Don’t know what happened this time, and no – John can’t help, not least because he doesn’t work on Windows computers. And yes, I’m working on my personal laptop, using webmail. It doesn’t suck as much as it could, but it’s not great.

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