We did NOT buy a car today. We could have. We found the car with all the stuff at a price slightly below the one at CarMax. We got there, we test-drove the black one, looked it over – all good. Then we drove the silver one. Well, John did. The salesman tried to convince us it just smelled faintly of dog, but it 100% smelled like smoke, so that was a big no. But the first one was great. Let’s do it.
And that’s when the sales game started. FOR NO GOOD REASON. We were prepared to buy the car for the price they advertised. John told the salesman that, and then he went off to “run the numbers”. What numbers? Here’s the price, you know the fees, the taxes are easy to calculate – what else? UGH.
“Since you’re not financing with us, it’ll actually be an additional $450. That’s a rebate that won’t apply to you since you have outside financing. That’s all on the website – we believe in being up-front about our pricing.” (It’s not on the website.)
“Oh, that 3-year maintenance package only applies when you’re financing with us. That’s all on the website – we believe in being up-front about our deals.” (It’s not on the website.)
“Since this car is Nissan-certified, you get the warranty for only an additional $1295. No, it’s not optional, but let me talk to my sales manager about it. Okay, he says we can’t remove the warranty but we can split the cost with you. You can have it for only $647.50.”
There was more in that vein, so we decided not to buy the car. The sales manager got really pissy with me, which was completely unnecessary, and we walked, listening to him mutter at us as we left. I ordered the transfer of the EXACT CAR from another CarMax from my phone five minutes later. Hopefully this one will work out.
NO MORE CAR SALESMEN.