Troubleshooting
Mom has laptop troubles. Mom eventually has troubles with each laptop she gets, but this one is weird. She was connected to the internet this morning, and when she came back, she wasn’t. John and I spent a couple of hours over the course of the evening on the phone with Dad, trying everything we could think of. We don’t have Vista running on any of the 5 dozen computers here (I may be exaggerating), so that made it a little harder, and we eventually (it didn’t take that long) resorted to Google. And that reminded me of this www.xkcd.com comic:
This isn’t exactly how it goes when our parents call us for technical help, but it’s close, and it makes me laugh every time. Anyway, we weren’t able to get her connected again, but we’re pretty certain we could have if we were local. I say we, but at this point in the process, it would really be John. Funny flowcharts aside, we like being the go-to tech experts in the family.