Companies suck

I am SO irritated right now.  We chose Mayflower as our moving company for three reasons, in order:

1. They were the cheapest.
2. Their delivery window was 7 to 14 days after they pick up our stuff, not 5 to 25 days like the other two companies we spoke to.
3. They told us we could get the no-earlier-than delivery date moved out to give us more time to get there.

We were counting on that third point to give us at least an extra day.  The sales guy told us we could do that, and when I talked to our move coordinator on Monday (Tuesday?), she told us we could do that.  I thought it was all settled.  I sent her an email last night to confirm that our delivery window would be 8-14 days instead of 7-14 days.

She called me this morning, confused and not sure what I was talking about.  I reminded her of our conversation earlier in the week, when we discussed our preferred delivery date.  Today, she told me that she can make those notes, but she has no control over that.  She can tell me that, based on the weather, she’s pretty sure the driver won’t arrive on the 7th day, so we should be fine.

THAT IS NOT THE SAME THING.

Basically, the preferred arrival date thing is bullshit.  It was bullshit when the sales guy told us, and it was bullshit when I discussed it with our coordinator on Monday or Tuesday, and it’s bullshit now.

Yes, we probably would have chosen Mayflower for reasons 1 and 2 (and possibly just for reason 1), but COME ON!  We had multiple conversations with our sales dude about it.  What if we were counting on having 10 days to get there?

I voiced my anger and then got over it.  Well, I stopped taking it out on her.  I’m not over it.  Partly over it.  I will also be calling my sales guy.

This is bullshit.